About Gordon
Welcome! As a Service Advisor, I'm happy to be part of a great team working hard to help you keep your car running smoothly and safely. Whether you're coming in for routine maintenance or something more complex, we've got you covered. Though I was born in Montreal, I grew up in St. Louis, West Bloomfield, and Buffalo. After high school, I attended the University of Michigan in Ann Arbor. I look forward to being part of your great experience with us.
Customer rating
4.9 / 5 based on 226 ratings (129 written reviews)
Recent reviews
Metal shaving noise came from right rear wheel on Friday 7:30 pm in Flint. I worried to drive back on Friday night after some event. On Saturday morning, I called the service at Serra Brighton. Geordie took my call and arranged a quick check. The car doesn't show the symptom when Arrived at Serra. He listened to me what has happened and my observation. I waited about an hour in the waiting room enjoying nice coffee. He came back to me and explained me what they did. They didn't find any foreign materials, but, I feel safe to drive this Pilot.
— Katsuhisa Y. ,
This was the first time that Gordon was my service advisor and thought he was very personable and also knowledgible about my Honda Accord. I would recommend him highly.
— Lawrence K. ,
Gordon was very professional and friendly. He expedited my service very quickly and efficiently. It was the first time I worked with Gordon and was very pleased with his expertise. Thank you Gordon!
— Susan B. ,
Excellent except car wash was unavailable for Odysseys. I always appreciate the car washes with service.
— Daina A. ,
Very good
— William W. ,
Very pleasant and professional. Explained billing to my satisfaction.
— Jill H. ,
very helpful and answered all questions
— Robert M. ,
Prompt and courteous as always.
— James R. ,
Friendly and knowledgeable.
— Kathy S. ,
Awesome experience. Every time
— Laura G. ,